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AI App Operations

You build the product.Critical Cloud runs it.

You did not sign up to be an operations team. Your app is live, people are paying, and keeping it running became your job. What you buy here is not a dashboard and not a scanner. It is a named, accountable team that watches your app, responds when it breaks, works out why, and keeps you informed.

Assess my appHow it works

Read-only access. Your code is never touched. You see the honest report before you pay anything.

Supportability
78
Supportable with waivers
example-appassessed just now
Backups configured
Tenant data isolated (row-level security)
MFA not enforced on admin accounts
Secrets exposed to the browser

Illustrative example report

7 stagesFrom assessment to operated
£2.5k–£50k+/moRevenue tiers covered
ISO 27001 · CE+Certified operator
EU (Ireland)Where your data lives

How it works

Getting your app onto the service follows the same path every time: assess it, tidy it up, then operate it. Your app is not considered operated until the tidied-up state is agreed and signed off by both sides.

Detect & analyse

We work out what your app is built from, starting from just its web address, then build an honest inventory once you connect your accounts read-only.

Validate & remediate

We score whether it can be supported and split every issue into two clear lanes, so you are never handed homework you cannot action.

Establish a baseline

The exact, tidied-up state of your app is agreed and recorded, signed off by both sides, before anything goes live.

Onboard & operate

Critical Cloud switches on monitoring and protection, then operates your app against an agreed service level from then on.

See the full seven-stage process →

Who fixes what

When the assessment finds things to fix, each one goes into one of two lanes, so you are never handed a pile of homework you cannot action.

Things Critical Cloud fixes for you

The operational and configuration work is theirs to do as part of onboarding, using the read-only access you grant:

  • Proper backups and point-in-time recovery
  • Tighter security settings at your network edge
  • Multi-factor login enforced on admin accounts
  • The monitoring, alerting and uptime checks your app is missing

Things you fix, with guidance

Issues that live in your app’s own code, Critical Cloud never edits. Instead you get a tested prompt, written in plain language, that you paste straight into your own AI builder:

  • Insecure patterns in the code itself
  • Out-of-date libraries with known security holes
  • Missing data-separation rules between customers
  • Secrets being sent to the browser that need to move to the server

See everything the assessment checks →

Operated by a certified team

Proof points, not the hook: the credentials that let your buyers accept Critical Cloud as the operator behind your app.

Certifications
ISO 27001, Cyber Essentials Plus, NHS DSPT
Monitoring platform
Datadog partner, and the first Powered by Datadog accredited MSP
Where your data lives
Held in the EU (Ireland) and monitored on Datadog's EU site
What this means for your buyers
Procurement teams accept operator certification as a compensating control while your own product matures.
ISO 27001Cyber Essentials PlusNHS DSPTDatadog partner

Verify these at trust.criticalcloud.ai.

Visit the Trust Centre →

See what a serious buyer would find. Before they do.

Give us read-only access and get the honest report before you pay anything.

Assess my appTalk to us first